DIGITAL TRANSFORMATION ON BUSINESS PROCESS MANAGEMENT AND ITS IMPROVEMENT

Abstract

This article explores the impact of digital transformation on Business Process
Management (BPM) and its contributions to process improvement within
organizations. Through the integration of digital technologies, businesses can
enhance efficiency, optimize workflows, and elevate overall performance. The
discussion covers the influence of automation, data-driven decision-making,
customer experience enhancements, agility, collaboration, and communication on
BPM practices. Furthermore, the article highlights how digital transformation leads
to improvements in process optimization, resource allocation, compliance, risk
management, innovation, and employee empowerment. Embracing digital
transformation in BPM not only revolutionizes operational processes but also
fosters continuous improvement, innovation, and growth, empowering businesses to
navigate the complexities of the digital age successfully